Please contact directly if there is an issue with your order prior to opening a dispute. If items are to be returned, unit must be returned within 14 days from date of delivery. Item must be unopened in original packaging, if applicable, without signs of abuse, installation of equipment, use, or damage. If item is returned, it is subject to a 20% restocking fee. Restrictions and subject to approval apply. Returns for items marked "as-is", "for parts/not working" due to non-functioning or not being tested are not accepted unless there is an error with item description in listing. We do NOT accept returns for opened software or user guides/books. Must be sealed in packaging just as shipped to be accepted for return. Original shipping costs are non-refundable. Return shipping to be paid by buyer. Please contact with additional questions.
"For medical/examination devices: The sale of some items may be subject to regulation by the U.S. Food and Drug Administration and state and local regulatory agencies. Only authorized purchaser should purchase these types of items. If the item is subject to FDA regulation, we will verify your status as an authorized purchaser of this item before shipping of the item."